Exploring change at an enterprise level
Tom Graves works with organisations to better understand the 'story' of an enterprise. Rather than supplying 'best practice' answers, he asks the right questions. As every context is different, it is far more effective to help an organisation become more adaptable.
How does it work?
Typically the process takes place over a set of informal workshops, either face-to-face or remote. The first workshops act as sense-making exercises. 'What actually is the issue?' 'Why is it important?'
Without knowing what is going on now, how can we know if any proposed change would work? From these initial workshops, an overall scope starts to reveal itself, where subsequent workshops can drill down into the details, but still in context of the overall issue.